Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue

[Yee]

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: b9ad1da82d654bff82807ef55af225ec)

yee6tongdsd.atlassian.net

[Samuil Enchev]

Hi @Yee

Thank you for reaching out about this.

It's possible you were are receiving this error due to an active incident with Jira/ JSM.

Have you attempted to create your site after posting in here? If you have, please let me know and I will ensure this is looked into.

Before you attempt again, you can also check if there's any active incidents with Atlassian apps through here: https://status.atlassian.com/ 

Best,
Samuil

[Arkadiusz Wroblewski]

Hello @Yee 

During which actions does that happen for you?

Best,

Arkadiusz 🤠

[Yee]

创建站点的时候

[Yee]

有啥办法解决下吗，cookie之类的我都允许了，试了多次解决不了，技术支持页面 需要输出站点才能提供支持，现在站点都创建不了，咋弄，

[Arkadiusz Wroblewski]

@Yee 

only Atlassian can resolve backend provisioning issues.

The community cannot look up Trace IDs or access backend logs.

Before contacting them, you can try a few quick troubleshooting steps like using an incognito window, switching to a different browser, or testing on a different network like a mobile hotspot while temporarily disabling any VPNs, proxies, or ad blockers.

You might also try creating the site with a slightly different name.

Best,

Arkadiusz 🤠

[Yee]

我都试了，没用，这样软件咋回事，到底能用并不能用，或者怎么联系技术支持

[Arkadiusz Wroblewski]

@Yee 

I’ve flagged your post for Support. Please wait until they reach out, and avoid creating new topics about the same issue in the meantime.

Best,

Arkadiusz 🤠☀️