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  • Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue

Yee
May 31, 2026

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: b9ad1da82d654bff82807ef55af225ec)

yee6tongdsd.atlassian.net

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
May 31, 2026

Hello @Yee 

During which actions does that happen for you?

Best,

Arkadiusz 🤠

Yee
May 31, 2026

image.png创建站点的时候

 

Yee
May 31, 2026

有啥办法解决下吗,cookie之类的我都允许了,试了多次解决不了,技术支持页面 需要输出站点才能提供支持,现在站点都创建不了,咋弄,

Arkadiusz Wroblewski
Community Champion
May 31, 2026

@Yee 

only Atlassian can resolve backend provisioning issues.

The community cannot look up Trace IDs or access backend logs.

Before contacting them, you can try a few quick troubleshooting steps like using an incognito window, switching to a different browser, or testing on a different network like a mobile hotspot while temporarily disabling any VPNs, proxies, or ad blockers.

You might also try creating the site with a slightly different name.

Best,

Arkadiusz 🤠

Yee
May 31, 2026

我都试了,没用,这样软件咋回事,到底能用并不能用,或者怎么联系技术支持

 

Arkadiusz Wroblewski
Community Champion
May 31, 2026

@Yee 

I’ve flagged your post for Support. Please wait until they reach out, and avoid creating new topics about the same issue in the meantime.

Best,

Arkadiusz 🤠☀️

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