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Some image attachments not being uploaded to ticket?

Nathan Hutchins March 5, 2025

When I attempt to upload images to a ticket's comments some of them randomly don't get uploaded? Neither dragging and dropping or via the "Add image, video, or file" button seem to work properly. Our Jira attachment size is set to 1,024.00 MB, so it's not a size limit issue. This problem only effects images. If I try to upload the txt files in my screenshot below they all upload correctly. 

 


E.g. I select 8 images to upload and only 4 are added to the ticket. The 4 chosen are completely random and seem to change each time.

Upload Attempt.png

 

Upload Result.png

1 answer

0 votes
Varsha Joshi
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
yesterday at 9:14 AM

Is this happening only with bulk upload? Does uploading one at a time work?

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