I am trying to create a JIRA Automation rule, which should get triggered when an EPIC is Accepted and as an action it should send a mail to the Project Manager listing all the stories along with their statuses.
Could somebody help me on how to write a rule for this?
@Bill Sheboy / @Trudy Claspill / Anubody else if you could help please?
Hello @Faiz Ansari
Welcome to the Atlassian community.
Please show us the details of the rule you have so far.
Is the Program Manager specified somewhere in the Epic? If so, in what field?
@Trudy Claspill
Yes, i have a field as "Project Managerr" in my EPIC Template.
Below is the approach I am using but I am not getting success.
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Hi @Faiz Ansari -- Welcome to the Atlassian Community!
Adding to Trudy's answer:
What is not working as you expect?
I hypothesize the email is sent but there are no issues included. Looking at your rule image for the Send Email action, I notice a typo:
{{#lookupissues}} should instead be {{#lookupIssues}}
Smart values are name, spacing, and case-sensitive. When the wrong one is used, that becomes null and often fails with no errors. Please try updating that smart value and observe the results.
Kind regards,
Bill
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