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Smart Values

Osvaldo EJ

Hi there,

I want to carry out an automation of a field. What I want is that everytime that a field value changes, the other field also changes. However, I'm new to JIRA and I know little about smart values. I've tried to automate it by asking JIRA to edit an issue field whenever another field changes its value.

However, I do not know where shall I introduce the code, the small and thin bar aboeve, or beneath "More options". Is there any difference between the two?

Just in case it's useful, what I was doing is to introduce the following:

{
{{#=}}{{issue.Worked till Completion}} + 5 {{/}}
}

The error I was getting before was something with JSON, that I've read that are Jira Functions...

EXTRA: Is there an atalassian course on this I can have a look at?

Thanks in advance.

Accepted answers

John Funk

Hi Osvaldo - Welcome to the Atlassian Community!

Can you post screenshots of both your rule and the error messages you get?

Osvaldo EJ

Hi John

What I want to do is to sum up a set of fields into the value of another field.

Which is the reason why I created the following formula:

{{#=}}{{issue.Worked till Completionfield}} + {{issue.All Relevant info attached}} + {{issue.If RFI, relevant platform/log updated accordingly}} + {{issue.Analyst understood & Clearly outlined}} + {{issue.Conclusion clear & plausible}} + {{issue.Understood the economic rationale for the transactions}} + {{issue.Addressed all relevant risks}} + {{issue.Analyst addressed material red flags }} + {{issue.If SAR, submitted to the nominated officer}} {{/}}

as far as I have induced:

{{#=}} is for opening the code

{{/}} is for closing

and what I have between {{}} is the name of the field.

This is what I inputed in "Automation" (pic 1)

However, I got the following error (pic 2):

The truth is that I do not know whether I'm working with smart values, or JSONs... I do not know either if in more options i should write something...

Thank you in advance.

All comments

John Funk

Hi Osvaldo - Welcome to the Atlassian Community!

Can you post screenshots of both your rule and the error messages you get?

Osvaldo EJ

Hi John

What I want to do is to sum up a set of fields into the value of another field.

Which is the reason why I created the following formula:

as far as I have induced:

{{#=}} is for opening the code

{{/}} is for closing

and what I have between {{}} is the name of the field.

This is what I inputed in "Automation" (pic 1)

However, I got the following error (pic 2):

The truth is that I do not know whether I'm working with smart values, or JSONs... I do not know either if in more options i should write something...

Thank you in advance.

John Funk

What are the actually field names of the fields being summed up?

Osvaldo EJ

What follows "issue" --> e.g.: {{issue.All Relevant info attached}} In this case it would be "All Relevant info attached" the name of the field.

John Funk

I see "Worked till Completionfield" in your formula. It should not have the word field in it if that is not the action name of the field. I suspect that should just be:

[[issue.Worked till Completion}}

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