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Smart Values Linked Issues

Talha Aras

Hello
I am writing jira automation. I also want to receive the link of the blocked task in a task message in the e-mail body.
example:

Task-1 is blocked by Task-2

Can you help me give the URL link of both of these by using smart value in the e-mail body?

{{url}} yes, but how do I find the links of those like blocked, or blocked by?

Accepted answers

Bill Sheboy

Hi @Talha Aras

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!

Until we see those...

There are at least two ways to find the issues linked by a specific type:

Using the Lookup Issues action with JQL to find the issues, using the linkedIssues() function: https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#linkedIssues--
There is already a smart value with the links: {{issue.issuelinks}} That can be filtered by the link type, using smart value list filtering: https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Talha Aras

Until we see those...

There are at least two ways to find the issues linked by a specific type:

Using the Lookup Issues action with JQL to find the issues, using the linkedIssues() function: https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#linkedIssues--
There is already a smart value with the links: {{issue.issuelinks}} That can be filtered by the link type, using smart value list filtering: https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588

Kind regards,
Bill

Khira Niemeier

Hey @Bill Sheboy ,

if I wanted to get the Key of a "cloned" linked issue - how would the smart value list filtering work?

My automation uses:

"key": "{{issue.parent.issuelinks}}"

I tried:

"key": "{{issue.parent.issuelinks}} {{if(isClones)}}"

and it throws errors

Screenshot (4).png

Bill Sheboy

Hi @Khira Niemeier

The issuelinks smart value is a list of values, and so a list iterator must be used to access the values and filter them. And the structure depends upon the link direction: inward, outward, or both. Putting this ideas together...

First, I recommend using this how-to article to better understand the structure of the smart values in the issue. That will help when creating list filtering. https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Assuming the {{issue}} is the one cloned-from and you want to get the issue it was cloned-to, you could use this:

{{#issue.issuelinks}}{{#if(equals(type.inward,"is cloned by"))}}{{inwardissue.key}}{{/}}{{/}}

Kind regards,
Bill

Khira Niemeier

Hey @Bill Sheboy ,

thank you so much - it fixed my Automation

for me it was:

"key": "{{#issue.parent.issuelinks}}{{#if(equals(type.outward, "clones"))}}{{outwardissue.key}}{{/}}{{/}}"

Kind regards
Khira

Zach Taylor_db7y0q

I was solving a similar problem. Deep clone works great, but won't also clone the linked ticket that is 'cloned by' and this helped me solve it. Thanks!

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