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Slack notifications tagging wrong person as creator

Stephanie
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February 13, 2023

I have Jira connected to Slack so that every new ticket is notified in a channel. However, the message always tags the same one person as the creator regardless of who actually created it. 

 

For example, if Jane created issue-101, the Slack message would still say

"@John created a issue. Issue-101..."

 

How do I fix this?

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Nicole Farris
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March 24, 2023

I'm seeing the same issue, but no settings for controlling this. Would love to know how to fix this!

Timothy James Leach
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October 18, 2023

hey there 
did either of you ever end up finding a solution? 

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