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Slack notification on change of issue type

Nikita Batavia
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May 11, 2022

We have Slack integration set up so that a notification is sent for certain issue types raised (Bug). However, if a ticket is raised as a Story by mistake and then moved to a Bug, the notification isn't sent. Is there a way to fix this? Is this by design?

2 answers

0 votes
Hettie McConnell
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July 17, 2024

Hi @Tony Knopp

Can I ask why the decision was made not to notify on issue change type? We would also find the above helpful (being notified when a ticket turns into a bug)

Thanks, 
Hettie

Tony Knopp
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2024

Hey @Hettie McConnell !


I don't have history on the decision making process unfortunately, I suspect it just wasn't one of the highest priority use cases to support.

Ill tag the current owner of the integration, @Muthukumar Ravishankar for him to see this feature request.

You can also file a feature suggestion on jira.atlassian.com. 

This can be a good way to see if other orgs need the same functionality.

0 votes
Tony Knopp
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2022

Hey @Nikita Batavia ,

 

This is by design. Currently, we do not have any functionality to notify on issue type change.

 

Thanks,

Tony

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