Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Slack notification for only urgent tickets

lindsey.clopp@asktia.com
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 2, 2024

How do I only notify slack via the Slack Integration if the due date field is within 2 days?

 

I tried this JQL but it didn't work 

project = YourProjectName AND created >= -2d AND "Desired Due Date" >= now() AND "Desired Due Date" <= now() + 2d

1 answer

0 votes
Derek Fields (RightStar)
Community Champion
May 2, 2024

Try this:

 

project = YourProjectName AND created >= -2d AND "Desired Due Date" >= now() AND "Desired Due Date" <= 2d

Derek Fields (RightStar)
Community Champion
May 2, 2024

By the way - this will only notify people of new tickets that were created in the last 2 days and are due in the next 2 days. A ticket that has a longer time span that 4 days will never get notified.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events