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Sla to put new issues to low/lowest priority

Roger Camargo
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March 26, 2019

Is there a way (i tought about to create a sla just for that) to put new requests on low/lowest priority? my requests are coming on medium priority and time is bad

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Taranjeet Singh
Community Champion
March 26, 2019

@Roger Camargo  This is happening because the default priority in your "Priority Scheme" that applies to your project is "Medium". You can make use of "Priority Schemes" feature in JIRA and create and link a new custom Priority Scheme, that has "Low/Lowest" priority as default, to your project.

See this documentation for more information on "Priority Schemes" in JIRA: https://confluence.atlassian.com/adminjiraserver/associating-priorities-with-projects-939514001.html

Hope it helps!

Roger Camargo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 26, 2019

Thank you @Taranjeet Singh , you saved my life!

Taranjeet Singh
Community Champion
March 26, 2019

@Roger Camargo Please mark my answer as accepted, for the others in the community to get benefit from this .

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