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Site Maintenance

tamernada
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 13, 2025

Site Maintenance

Your Atlassian Cloud site is unavailable due to scheduled maintenance.

Please refer to our page describing Maintenance Windows for more information.

Please check Atlassian Status for any known issues.
If you have any further questions, please contact our support team.

 

Atlassian Status   Contact support

 

Request ID: c0f93d32fdb2408ea7e8bc49087ccb28

2 answers

1 accepted

0 votes
Answer accepted
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2025

Hello,

Welcome to the community :) 

This error generally occurs when your site is under maintenance.

 

A maintenance window is a designated period of time during which we roll out changes that require some downtime of your Atlassian app. We use this window only when downtime can’t be avoided for the rollout of changes, bug fixes, and other essential maintenance.

The maintenance window occurs daily between 1 a.m. and 3 a.m. in the timezone of the server of your Atlassian app. The timezone of the server is set based on the timezone of the person who signed up for the app.

The site should be up once the window is over,

Are you still facing issues or the site in not accessible ?

Thank You,

Prachi

2 votes
Trudy Claspill
Community Champion
July 13, 2025

Hello @tamernada 

Welcome to the Atlassian community.

Do you have a question related to this topic?

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