Simple Activity Filters

[Whitney Arnold]

I am new to using JIRA. I am sure this is a basic question about the different products of JIRA. I would appreciate any pointers of where to be looking.

We are looking to use JIRA to generate activity reports for a shift of approximately 10 people. The basic activity stream in JIRA has far too much noise to be useful. One person could generate 5 items for just one ticket by changing the resolution date, linking the ticket, changing the time esimate, or resolution date, etc.

What we are looking for, ideally, is a basic one liner about a ticket and any comments on the ticket. Essentially, what we need is an activity stream that is narrowed down, or even configurable for what type of events the activity stream reports on.

I have tried looking in the community and I cannot see a plugin that will do what we are looking for.

Would anybody be able to suggest which of the supporting JIRA products may be helpful? I am open to any ideas.

Thank you!

[Nic Brough -Adaptavist-]

Mmm, I can sort of see a use for this, although I don't think it's quite as useful as you think it is. It's not the basic idea of "tell people about stuff that's important", I think you might run into very different ideas about what should appear in such a stream.

As you say, I can't find a plugin to solve it either.

But you can get quite close - start by looking at your workflow, picking out the events you're interested in (sounds like "comment" and maybe "create"?). Then, you can look at the notifications, as each event can generate an email from that. Think about adding a dummy user who is notified for the relevant events.

I know email isn't useful in this case, but I'm wandering along a trail of thought. After you've discarded emails as useful, it occurs to me that the *events* still are. This is mostly because I've used them to

1. Trigger a listener (coded in-house) to post lines of xml data to a shared directory to be picked up by another system
2. Used the Jabber listener to post updates to an IM system (https://studio.plugins.atlassian.com/wiki/display/JJABBER/JIRA+Jabber+Listener)
3. Post things into IRC (not my code, I suspect it was done via email really)

The same principle could be used to fire things into non-Jira systems, but inside Jira, I think I'd be tempted to pick up the activity stream and see if it can be configured to only show certain events.