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Showing "Internal server error " when trying to view Backlog and Backlog shows empty

Reetu Shrestha
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January 19, 2021

- Sprint is showing issues but the backlog is empty

- Showing error "Inter server error" when visiting the backlog page.

 

2 answers

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Daniel Ebers
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January 23, 2021

Hi @Reetu Shrestha

does this happen only to your user account or are other team members also affected?

Have you tried to browse in an incognito tab of your browser - or - even in a different browser for a short test?

Is the problem related to one backlog or all backlogs on your instance (assuming you have several ones)?

Regards,
Daniel

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KAGITHALA BABU ANVESH
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January 19, 2021

Hi @Reetu Shrestha ,

Can you please check the board filter once. and share the screen shot of board filter.

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