Show the approvers who actually approved an issue

[Laura Snoeij]

Hi, 

I have set up an approval workflow in a team managed project, which does work nice. 

For further reference I need to make the list of approvers visisble in the issue after the actual approval. How could I do this? 

I guess it could be possible with automations, but I am not seem to get that sorted. 

Does someone have an idea? 

[Danut M _StonikByte_]

Hi @Laura Snoeij,

Indeed, this info does not seem to be available in Jira at an level.

The "Approvers" field  contains all the users that can approve, not necessarily the ones who actually approved the issue.  But on the right panel, under "Approvals", you can see all the approvers and also which of them actually approved the issue.

Another possibility would be to use a plugin from Atlassian Marketplace.

In case you want to try a plugin, our Great Gadgets app offers a Pivot Table & Pivot Chart gadget that can display the issues from a filter along with the users who actually approved. You could eventually use this gadget as an alternative to an issue field...

Hope this helps.

Danut.

[Laura Snoeij]

Hi danut, the approvers field only seems to be needed in a service management project. Not in a normal jira team managed project. In that case this fields doesn't seems to be related to the actual approvers at all. 

[Bharat Kalia]

Hi @Laura Snoeij - This can be easily achieved by setting a wf transition i.e status "Awaiting approval" and then check in the "Include approval step" process and over there you can add the "Approver source" - JIRA field.

The same jira field can be shown on the "view screen" to make sure, it shows on the issue as well. 

Please let me know if this solves your problem. 

Thanks,

Bharat

[Laura Snoeij]

Did not find the option yet to have a view only screen in team managed project, so that will not work either :( > 
Updating a read only text field does not work either. 

[Laura Snoeij]

@Bharat Kalia The screendump you shown above is only visible in an JIRA service managment project, but it is not available on a normal JIRA project ( Team managed)