Show a custom field in 'view' screen and hide it in 'edit' screen

[Meinhard]

We are importing data from another system into Jira through the API. There is one field that should be visible but a user must not be able to edit it (this applies to all users/roles/groups).

Prior to "issue layout"

The screen scheme would be used to have two different screens for view & edit. The "view" screen would include the field and the "edit" screen wouldn't include the field.

With "Issue layout"

Now "issue layouts" are based on the view/edit screen. The differentiation by 'action" (~ view, edit) is gone.

Question

Is there a way to support this use case (field X is visible in view, but can't be edited)?

[Fabian Lim · Accepted solution]

Hi @Meinhard

Welcome to the community!

If it's a company based project. use the old way it's set up in the issue screen scheme.  Have a separate view screen and edit screen configured.  Then if the custom field is not in the edit screen, you will not be able to edit the custom field.  

I hope this helps.

[Meinhard]

Hi Fabian,

I just started using a free Jira account. When I set up a company managed project and follow your step it works. When I do this at work (using the company Jira account) then it doesn't work. I guess I have to dig a little bit more to find out what is going on.

Thanks for your help.

Regards,
Meinhard