Setting up Jira Data Center Graph Connector

[Anders S]

We are trying to set up the Jira Data Center Graph Connector (Atlassian Jira Data Center Microsoft Graph Connector for Microsoft Search and Copilot | Microsoft Learn). Has anyone done that successfully?

As the documentation states we have set up an "Incoming link" with correct permissions and have received the client id and client secret that's needed.

However, when clicking "Authorize" in the Graph Connector setup wizard, it ask me to sign in with a user. And when signing in with my account it creates an authorized application in my name, and then i get this error:

{
   "error": {
      "details": [
      {
          "code": "InvalidConnectionCredentials",
         "message": "The required global permissions 'Administer jira' for ACL trimming are missing. ACL trimming option will be disabled in the 'Manage search permissions' page."
      }
   ],
   "code": "AccessDenied",
   "message": "The client doesn't have permission to perform the action."
   }
}

We have tried with also setting my account as admin in Jira.

We have gotten Confluence (On prem) working the same way. It also asks me to sing in and creates an authorized application and that works, without admin permissions...

Why do I even need to sign in?

[Tinker Fadoua]

Welcome to the Atlassian Community @Anders S !

My very first suggestion will be to raise a support ticket with the App vendor.

Let me know if you have any other questions.

Best,

Fadoua