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Setting timeline to enable Workflow Transitions

Ilakiya Srinivasan
Contributor
September 2, 2020

Hi,

I want to enable workflow status in the ticket based on the date field.

I have created a field, Training start date(Date Picker) which will be set while creating the ticket. So, when it is 30 days from the training start date, I want the workflow transition to be visible for the trainee. 

Clearly, not changing the status from one to another when it is 30th day.

The requirement is, Workflow transition will be greyed out/not accessible until the 30th day from the 'training start date' field value. So, the assignee(Trainee) will not be able to change the status until then. On the 30th day, he should be able to change the status from Open to the next available status. 

Can anyone help me with how to meet this requirement? 

2 answers

2 votes
Thorsten Letschert _Decadis AG_
Atlassian Partner
September 22, 2020

Hi @Ilakiya Srinivasan ,

while I'm not aware of this kind of  more advanced' workflow functionality being available in Jira Server and Data Center out of the box, you should head over to one of the workflow apps available on the Atlassian Marketplace - see https://marketplace.atlassian.com/categories/workflow

What you're going to need is a 'workflow condition' that compares the current date with the one selected in your 'training start date' custom field.

Cheers
Thorsten

0 votes
Sudarshan
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September 2, 2020

Good requirement.!
Can you describe what have you tried or experimented.?

Jira REST Api , or if you are using Jira service desk then the built in "Automation" (in Project settings - automation) should help you.

Automation is useful in creating such trigger, rule, action based activities.

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