Setting custom field value on issue creation

[Robert Gistvik]

Hello!

I am trying to set a custom field of URL-type during the creation of a ticket, but it doesn't set the value at all. If I run the same code during another transition it works, so the code seems to be ok.

I have tried to change the order of the post function steps after reading a couple of other questions and answers, but with no luck.

I had the same problem before when setting the Resolution during creation (I know, it's a bit weird, but neeeded in this scenario). That worked after adding the post function "Stores updates to an issue (no change history is created)." before re-indexing.

So, here is my setup.

Post-functions:

1. Creates the issue originally.
2. ScriptRunner workflow function - Custom script post-function (inline script).
   Adds the link to the ticket No failures in the last 15 execution(s)
3. Stores updates to an issue (no change history is created).
4. Re-index an issue to keep indexes in sync with the database.
5. Fire a Issue Created event that can be processed by the listeners.

And my code:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager

def issueId = issue.getKey()
log.info(issueId)
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()
def customField = customFieldManager.getCustomFieldObjectByName("<My field name>")
def link = "https://myurl.com/" + issueId
log.info(link)
issue.setCustomFieldValue(customField, link)

[Mahesh S · Accepted solution]

Try this.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.issue.ModifiedValue

def issueId = issue.getKey()
def changeHolder = new DefaultIssueChangeHolder();
log.info(issueId)
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()

CustomField customField = customFieldManager.getCustomFieldObjectByName("<My field name>")
def link = "https://myurl.com/" + issueId
log.info(link)

field.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), link),changeHolder);

 Keep this function at no 4 (after re-indexing).

[Robert Gistvik]

Thank you for the answer. Seems like there is an error on line 11. 

"unable to resolve class CustomField @line 11, column 13"

The text "customField" is marked as errornous.

Maybe I have a different (older) version of Script Runner?

[Mahesh S]

Oh we missed to import this!

import com.atlassian.jira.issue.fields.CustomField

[Robert Gistvik]

Thank you so much, worked perfectly. Can you explain why my initial solution didn't work, ie what did I miss to consider?

[Mahesh S]

It works perfectly if you use set method followed by store method. 

// apply changes to Jira -----------------------
ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

Refer this. https://community.atlassian.com/t5/Agile-articles/Three-ways-to-update-an-issue-in-Jira-Java-Api/ba-p/736585