Set notification scheme for single issue

[Ole Henrik Rostad]

I need to send notifications based on when a single issue gets status Resolved. I have read the notification documentation and set up a scheme but I can only associate it with a project. That would mean the recipients would get notifications for all resolved issues within that project which makes it pointless. Can I not associate it with  a single issue? 

[laralg]

Hello Ole,

The notification schema in Jira is for the whole project. What you need to do is not complicated but requires a few steps.
1. There is something in Jira called Events, thats what triggers when the notifications are sent, you are going to need to create one. Create it similar to the generic event a put a name you will remember.
2. Each workflow transition (when you change the status of an issue) triggers an event. To be able to have a notification for a single issue you need a specific workflow for that issue so you do not trigger it with other issues.
3. In the workflow there are conditions, validations and postfunctions. The last postfunction triggers the event usually says something like "generic Event". Change it to the one you created.
4. In the project notification schema you will see the last you event, set roles/people you want to notify when that event its triggered.


If this is to hard for you, then I recomend the simpler version that is doing it with an Atlassian App. With Automation for Jira I am pretty sure you can achieve this in a much simpler way.

good luck