Service Unavailable Error SSL Apache Proxy Letsencrypt

[Coronahelfer_Team]

Hey guys,

i´ve enabled the SSL Proxy but if i visit my URL this is what happens:

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

HTTP Conf:

<VirtualHost *:443>
    ServerName jira.xxx.eu

    ProxyRequests Off

    <Proxy *>
         Require all granted
    </Proxy>

    <Location *>
        Require all granted
    </Location>
    ProxyPreserveHost Off
    ProxyRequests Off

    ProxyPass /jira http://jira.xxx.eu:8080/jira retry=0 connectiontimeout=600 timeout=600 nocanon
    ProxyPassReverse /jira http://jira.xxx.eu:8080/jira
    SSLCertificateFile /etc/letsencrypt/live/jira.xxx.eu/fullchain.pem
    SSLCertificateKeyFile /etc/letsencrypt/live/jira.xxx.eu/privkey.pem
    Include /etc/letsencrypt/options-ssl-apache.conf
</VirtualHost>

<VirtualHost *:80>
    ServerName jira.xxx.eu
    Redirect Permanent /jira https://jira.xxx.eu/jira
</VirtualHost>

Firewall Rules:

ports: 8080/tcp 80/tcp 8443/tcp public opened

[Daniel Ebers]

Hi,

welcome to Atlassian Community!

Basically this generic error message means Apache is not able to contact Tomcat (configured on port 8080 from your config snippet).

From Apache log files it should be possible to dig deeper on what is missing. Additionally have a look at Jira logs.

Without having a look at the log files and without further knowledge on the setup it is rather hard to track down the cause of this error.

Cheers,
Daniel