Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Service Management - We had some technical trouble

Eoin Flynn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2024

Hi All,

Trying to trial Service Management but get an error each time I try to load it:

"We had some technical trouble

We experienced a technical problem while trying to load this page for you."

I've tried Incognito mode and both Chrome and Safari as some other guides have suggested but no look. Currently only on a free plan as trying to evaluate so can't contact Atlassian support direct. Any support would be appreciated.

 

Screenshot 2024-09-09 at 11.21.14 AM.png

2 answers

1 vote
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 9, 2024

Hi @Eoin Flynn 

Sorry to hear about this problem.  I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1040474

I'd recommend following up there so that our JSM team can take a closer look at this cloud environment to see if we can help here.

Andy

0 votes
Valerie Knapp
Community Champion
September 8, 2024

Hi @Eoin Flynn , welcome to the Atlassian Community and thanks for your question.

I have tagged Atlassian support into this issue for you to take a look.

Cheers

Abiodun Anifowose
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 12, 2024

How can I solve this issue, I keep getting same erros when I tried to creat new Jira space for wok management 

Valerie Knapp
Community Champion
September 12, 2024

Hi @Abiodun Anifowose , thanks for your question. I would recommend you open up a support ticket to Atlassian so they can take a look - https://support.atlassian.com/contact/#/ 

Thanks

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events