Service Desk - Change Account Owner

[Rainer Thiel]

Good Day

I need to change the account owner for an existing jira service desk subscription.  Please can I have some pointers on how to do this.

I have seen instructions on how to change the site administrator.  Is that also always the account owner?

Regards, Rainer

[Petter Gonçalves · Accepted solution]

Hello Rainer,

Today, we have two persons that could be considered as "account owners":

Billing contact - The person which would be the contact to handle billing and account subscription issues.

Technical contact - The person responsible for technical issues.

Anyone that has site-administration access can navigate to billing > Overview/Billing details > manage contacts and edit the technical and billing contact

You can check the documentation below for more details, check the documentation below:

- Manage your bill for Atlassian products

Let me know if you have any questions.

[Rainer Thiel]

Many thanks for the clarification.

[Petter Gonçalves]

You are welcome, Rainer.