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Sending notifications to the approver via email

Ramesses Souza
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February 1, 2023

I want to create a method of sending notifications recorrency to the approver via email.

If there is any issue pending approval, I want to alert this user once a day.
I've tried to do this with SLA and automation, but this is not recurring, the sending occur one time, no more at this.

My JIRA version is v8.16.2

Automation.jpgSLA pt1.jpgSLA pt2.jpg

1 answer

0 votes
Brant Schroeder
Community Champion
February 1, 2023

@Ramesses Souza Have you thought about creating a filter and having them subscribe to it?  You can use approvals = myPending()   Then approvers can subscribe and be notified daily if there are issues that they need to approve.   https://www.atlassian.com/blog/jira-software/jql-the-most-flexible-way-to-search-jira-3-of-4 

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