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Sending Rich text data from Salesforce to Jira description field

Dhanunjaya.Padi.cw
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June 10, 2020

We are doing integration between Salesforce to Jira application. Here we have rich text data type field in Salesforce which can allow to insert images and text formatting. This data can be stored as HTML format in Salesforce. We are trying to send this data to Jira  description field through REST API. But, we are unable to send same data format from Salesforce to JIRA. So, I want to know what data format can Jira description field accept?

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Muhammad Ramzan_Atlassian Certified Master_
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June 10, 2020

If you are using java script on salseforce side then use this  function

 

JSON.stringify()

If other language , find the alternative function doing the same, it will keep the string format and create as it is on jira side 

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