[Sender Auth Failure] [JIRA]

[Märten Tootmaa]

My cloud-based Jira sends out e-mails that start with [Sender Auth Failure]

These e-mails are supposed to go out and they have an ending @<mysitename>.atlassian.net

This started on 21.09.2018

[Daniel Eads]

Hi Märten,

While I haven't seen this exact error before, I do wonder if your site was previously configured to send emails out from your company's domain. Maybe if the verification started to fail, it reverted to using the atlassian.net outgoing mail address.

Have a look through the documentation on domain verification to see if that's familiar and/or something you'd like to set up.

I'll try and find more on the Atlassian side about that error and if we can determine if your site previously had domain verification enabled.

Cheers,
Daniel