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Searching for all Reporters with multiple tickets.

Roman T
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December 21, 2018

First, I'm sorry if I am asking in the wrong place or missed a previous ticket with the same question.  Thank you in advance for your assistance.

Is it possible to run a search in JIRA to pull all users (reporters) with multiple tickets (issues) in the last month. For example, if we have 4 our of 50 reporters that opened 20 tickets in the last month, is there a way to get a search result of the names of those 4 users?

I can't seem to find anything remotely close that that.

 

Any help is appreciated. Thank you!

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Bastian Stehmann
Community Champion
December 21, 2018

Hi @Roman T,

I don't know a way to do this by JQL, but there is a dashboard gadget to group filter results( I can't look up the correct name currently). Maybe this can help you.

Jack Brickey
Community Champion
December 21, 2018

@Roman T, Bastian is likely referring to the Two-dimensional gadget. You can use it against a single project or create a filter to focus on your specific needs. Then set Reporter to Y-axis and something like issuetype or status or something else to the X-axis. What you will end up with is a count in a table format.

You could also use a Pie chart and choose the Reporter but if you have a lot of reporters this could get noisy. 

your filter could be something like this...

project in (a, b, c) AND createdDate >= startOfMonth() 

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Roman T
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December 21, 2018

Thank you, both. The two-dimensional gadget, while wasn't perfect, got me as close as possible to what we wanted. I appreciate the fast reply!!

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Bastian Stehmann
Community Champion
December 21, 2018

@Jack Brickey thanks, that was exactly what I meant.

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