Search doesn't include "Story" issue types or custom Issue Types

[Jim Evans]

/rest/api/2/search?fields=project&maxResults=1000&jql=worklogDate >= "2019-04-07" and worklogDate < "2019-04-10"

Adding the above to  my Cloud Jira domain returns Issue Types of Task, Bug, and Sub-Task. It doesn't include Story or custom fields. I confirmed this by creating a "Bug" issue, logging work, and seeing it appear in the results. Then I changed the Issue Type to "Story", refreshed the results, and it was no longer included.

Anyone have any insight?

EDIT: In looking at this some more, it appears adding a "worklogDate" term to the JQL is what results in the "Story" and custom issue types not being included. HTH

[Jim Evans · Accepted solution]

Atlassian support resolved the isuse. They provided the following information:

We've checked each project's field configuration and then tried to use the hide/show to re-insert them into the field scope. It appears that these fields had a missing field scope, the workaround, provided by the development team, is to re-insert these fields in the field scope using the hide/show option.

[Petter Gonçalves]

Hello Jim,

I hope you are having a nice day.

My Stories are been properly displayed when I run the REST API search you mentioned on my personal Cloud site.

That been said, please check the following steps to troubleshoot the problem:

- When you run the search in the Issue navigator directly, it returns the Stories it should?

- The Stories you are expecting to return in the search should be properly configured with a Time Tracking estimation and with some work logged in the time range you specified in the query. Can you please double-check that the issues match both conditions? Usually, Stories are measured in Story Points, which is not related to the Worklog_date field.

- Double-check in the work log tab of the issues (Old Issue view) that the date is a day between the two dates you added in the query

- Is the Time tracking field properly configured in the Project Screens for the Story issue type?

If the steps above don't help, please provide us a screenshot with the time logged for the Stories that should be returned in the query.

[Jim Evans]

Thank you for your reply.  Atlassian support resolved the isuse. They provided the following information:

We've checked each project's field configuration and then tried to use the hide/show to re-insert them into the field scope. It appears that these fields had a missing field scope, the workaround, provided by the development team, is to re-insert these fields in the field scope using the hide/show option.