ScriptRunner - Display/Hide and Require Field Input Conditionally

[Ricky Wang Lin]

Hi there.  I have the following scenario where I wonder ScriptRunner's Behaviour feature can help with the following two fields:

• Field 1: "Require Code?" - Checkbox
  • Option: Yes
• Field 2: "Code Location" - Single-line text

Use case:

• Upon ticket creation, hide "Code Location" by default
  • If "Require Code?" field is set to "Yes", display and require "Code Location" to be entered.

The documentation doesn't really seem to cover this particular scenario.  Anyone have any thoughts?

[Helmy Ibrahim _Adaptavist_ · Accepted solution]

Hi Ricky,

I can confirm that this is possible with Behaviour.

Here is an example of your use case:

1 - Create a Behaviour and map to a project and issue type.

2 - Add a field 'Code Location' and toggle 'Shown' to make it 'Hidden'

3 - Add a field 'Require Code?' and add the following server-side script:

def requireCode = getFieldById(getFieldChanged())
def requireCodeValue = requireCode.getValue()

def codeLocation = getFieldByName("Code Location")

if ('Yes' in requireCodeValue) {
    codeLocation.setHidden(false)
    codeLocation.setRequired(true)
} else {
    codeLocation.setHidden(true)
    codeLocation.setRequired(false)
}

I hope the above helps! :)

Cheers,
Helmy

[Ricky Wang Lin]

Hi Helmy.  Thank you so much.  I followed your steps to the tee and it works exactly as expected.

Thank you so much for the screenshots and detailed guidance!

Question:  Apart from the documentations, is there anywhere else I could look at to get better at using ScriptRunner?  Specifically, how to do some of the coding to satisfy some common use cases based on examples.

[Helmy Ibrahim _Adaptavist_]

Hi Ricky,

You're very welcome! I guess you can check out the Adaptavist Library and it is essentially a collection of scripts based on common use cases. And be sure to check the Tutorials section in the docs.

And of course, the Community! :) 

We also have a YouTube channel where we upload solutions to a specific use case from time to time. If you're new to the product and scripting, I'd recommend this webinar.

If I have helped you with my first answer, please accept it to raise its visibility.

Cheers,
Helmy

[Marco Anjelski]

Hi @Helmy Ibrahim _Adaptavist_ ,

How do I get this to work with a Select List (Cascading)? Only what is in the parent element (first dropdown) counts as a trigger. The content of the child elements should have no influence.

Thanks :) 

[Helmy Ibrahim _Adaptavist_]

Hi @Marco Anjelski

Cascading field returns a list where the first element is the parent's value. So, you can do it like the below:

def cascadingField = getFieldById(getFieldChanged())
def fieldValue = cascadingField.getValue() as List

def parentValue = fieldValue[0] // Use [1] to get the child's value

if (parentValue == 'parent value here') {
    // do something
}

I hope this helps :)

Regards,
Helmy

[Marco Anjelski]

Hi @Helmy Ibrahim _Adaptavist_,

thank you so much. That helped a lot. Now everything is working as expected. :)

Best regards

Marco