SSO plugin AutoLogin

[martin_lubomirski]

Hi Guys, 

We recently moved from ADFS SSO to Okta SAML SSO.

We have noticed rather strange behavior where auto login kicks in randomly. 

Sometimes website just stays on "Select your Identity Provider" screen.

I went through https://wiki.resolution.de/doc/saml-sso/latest/all/knowledgebase-articles/technical/single-sign-on-redirection-process , and some other posts but could not find answer. 

Any help appreciate it. 

Regards

Martin

[Christian Reichert (resolution)]

Hi Martin,

based on the documentation link you shared, it looks like you are using our plugin: https://marketplace.atlassian.com/apps/1212130/saml-single-sign-on-sso-jira-saml-sso?hosting=server&tab=overview

It certainly is not the standard behaviour what you describe - may I suggest that you raise a support case via https://resolution.de/go/support or book a free screen share meeting here: https://resolution.de/go/calendly

We'll have a couple of Questions in regards to your particular setup, that you may not want to share in a public forum.

Cheers,
Chris

[martin_lubomirski]

Thanks Christian, will do.