[SOLVED] Set Issue Security Level Automation rule failing

[Benjamin D]

I have an Automation Rule that will trigger when my custom field (Select List (single choice) value changes. 

If the field "Confidentiality // Visibility" then it should trigger an automation to Set the Issue security level depending on which option they select (Management Team or Public) 

The Automation Audit Log says the rule's Actor doesn't have permission to Set the Issue Security, but it does. 

I have given "Automation for JIRA" user (and Actor) every permission, including Set Issue Security Level

I've tried many configurations multiple times. Why is this automation failing to Set Issue Security please?

[Trudy Claspill · Accepted solution]

Hello @Benjamin D 

Welcome to the Atlassian community.

Take a look at this KB and let us know if it helps resolve your issue.

https://support.atlassian.com/automation/kb/automation-or-set-issue-security-level-via-automation-for-jira/

[Benjamin D]

Thank you for this @Trudy Claspill 

My Automation now works. 

I did not have "Security Level" field displayed in my View/Edit Screen. 

[Trudy Claspill]

Great!

If my response helped you solve your issue, please consider clicking on the Accept Answer button to mark you post as Solved.