Rule to set Insight field value in Automation for Jira

[Sergei Gridnevskii]

Could you please send me an example of a rule to set an Insight field after issue creation?

I have a text field containing a name of an employee

User

Also I have an Insight custom field

Employee

When I create an issue I want Jira to find an object in Employees table which name equals to User value. In terms of IQL it looks like

"Name" = {User.value}

This does not really work

[Hakan Bahadir · Accepted solution]

Hello,

If you want to find the object for the reporter's user then you can use the IQL in "Lookup Object" step as follows:

Name = {{reporter.DisplayName}}

I hope that will help.

Regards,

Hakan Bahadir

Solutions Engineer

[Sergei Gridnevskii]

Thanks Hakan.

Is it possible to create Insight object from rules?

Also is it possible to edit attributes of an object?

[Hakan Bahadir]

Hello,

Yes, absolutely. Please find the automation blocks newly introduced for Insight below:

- Triggers: Object trigger, 

- Conditions: IQL Condition

- Actions: Lookup objects, Edit Insight field attributes (works for the issue in context), Edit object (works with Object trigger)

Cheers.

Hakan Bahadir

Solution Engineer

[Steve Morris]

Are these Insight actions only for Cloud based Jira instances?  I don't see a lookup action in my Data Center instance. 

[Manuela]

Workaround - Jira DC Insight post functions in workflow..