Rule to copy custom field from parent when a child issue is created

[Chris Dunford]

I'm having some trouble figuring out how to implement this rule:

When a linked issue is created
And the type of the new issue's link is "child of"
Then copy a custom field from the parent

This seems simple enough, but nothing I've tried has resulted in the field being copied.

Any hints appreciated.

TIA

[Pramodh M · Accepted solution]

Hi @Chris Dunford 

With Automation, I found the below way, please check and let me know if it works

Choose the Issue linked trigger and select "child of"

Next is the Action to edit the issue by copying the data from the Destination link as shown below

Thanks,
Pramodh

[Chris Dunford]

Thanks, this works and is nicer than using smart values. It's a bit weird: issue B is a child of issue A, but issue A is not the parent of issue B. I guess "parent issue" is only for subtasks/epics (as Trudy says below).

Anyway, thanks again.

Chris

[Chris Dunford]

I think I figured this out, need to use a smart value for the value to set in the custom field:

{{destinationIssue.MyCustomFieldName}}

I'm not sure why this works when "copy from parent" doesn't. but there it is.

[Trudy Claspill]

Hello @Chris Dunford 

If you are using the generic issue linking function then Jira does not recognize the parent/child relationship between the issues, regardless of the name you give to the link relationship. The only parent/child relationships Jira understands are between an Epic and its child issues, and between an issue and its sub-tasks.

If you would like to discuss this more and review your rule, please let us know how  the link is being created and show us the details of your rule.

[Chris Dunford]

Thank, Trudy. Pramodh's solution works for me.

Chris