Round Robin or Balanced workflow for assigning subtasks

[Bobby Moyini]

I have created an automation that looks for subtasks named "Code Review" and assigns  a users based on balanced or round robin assignment (in my screenshot I have it set to round robin). I am running into an issue that the code review subtask sometimes gets assigned to the assignee of the parent jira (I need it to skip the assignee of the jira). 

Is there a way to use round robin or balanced assignment on a subtask that can also SKIP the assignee of the parent jira on assignment of the subtask?

[Bill Sheboy · Accepted solution]

Hi @Bobby Moyini 

I believe that is possible for round-robin but not balanced assignment.  (Balanced would attempt to re-assign to the same person.)

The rule could make the assignment, check if it assigned to same person as the parent, and then re-assign.  Perhaps like this:

• trigger: ...
• action: create issue (a subtask for Code Review)
• branch: to most recently created issue
  • action: assign issue, using round-robin and a list of users
  • action: re-fetch issue
  • smart value condition:
    • first value: {{issue.assignee.accountId}}
    • condition: equals
    • second value: {{issue.parent.assignee.accountId}}
  • action: assign issue, using round-robin and the same list of users
  • ...

Also, did you want to branch to all subtasks or only to the most-recently-created-issue?  I used the latter in my example.

Kind regards,
Bill

[Bobby Moyini]

Most recently created would be the one, I will have to try this out and see how it works! Thanks!

[Bobby Moyini]

@Bill Sheboy  thanks! This worked perfectly!