Round Robin for Asignee Pair

[Muhammad Alfikri]

I know we have round robin feature to set asignee. But for asignee pair (custom label), i can't set using round robin, anyone can help?

[Mohanraj Thangamuthu · Accepted solution]

Hello, Good day. It looks like you need to assign different values to label custom field. We don't have direct option in the edit action. If you can explore if else condition, if there will be different conditions available for the label field. Thanks

[Muhammad Alfikri]

Stil not clear to me. This custom label field is person. I want to assign round robin for this custom label (similar like round robin in asignee).
I've explored the if else and can't see any work around for my purpose. 

[Mohanraj Thangamuthu]

Hello, Good day. You can create a rule with "Work item created " as a trigger. 

Then follow the below flow

1. Issue created trigger 

2. Lookup issues for one of the label value

3. Create a variable for the lookupissues 

4. Lookup issues for second label value

5. Create a variable for lookupissues

6. Use if/else condition to compare the two variables and then edit the label field.

[Muhammad Alfikri]

Nice, this works! Much thankss!