Rich Filter gadget on a dashboard filter within a filter

Randi Thurman January 30, 2024

I am creating a dashboard that tracks work by where it will be done.  We have teams spread across the world with many countries having multiple offices.  I would like to create a rich filter on the dashboard that does something like this:

Once I pick the country then show a multiple-choice list of all of the offices where we have teams in that country. While not the ideal, it can be 2 smart filters if needed it just needs to filter so only that country's locations show.  

I select US that creates a dropdown list of all of the places we have in the US.  I've searched for something like that but haven't found anything that will create what I'm looking for.  

Example

I have 3 countries US|Canada|Mexico

I choose US from a smart filter called Country.  That triggers another filter called offices that only shows Smithfield, Bartsville and Lisafield.  I can then choose one or multiple and it will filter the list of issues down to just that location(s) in that country (I need this because I have dozens of offices including people working from home.) 

1 answer

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Kalyan Sattaluri
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January 30, 2024

Your country and offices, are these fields in your Jira issues? 

Rich filters in the end is JQL.

Imagine you were able to get these values in the dropdown, what will you show if someone choose US->Smithfield.

What does your JQL look like in normal search? Can you share?

Because this drives if you should use Smart Filter or Dynamic Filter.

If there were a field in your issues which stores Country & Office separately, you could use dynamic, which will be the easiest.

If not, you have to manually code each office location in smart filter and I dont think you want this route..

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