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Restricting the workflow status property is not working properly

Restricting the workflow status property is not working properly

I want to restrict the permissions of the Jira ticket that it should be edited by only my Group. So in my workflow - [ Security Bug Workflow V2 ] for the [ Open ] status i have updated the property to [ jira.permission.edit.group = security-bug-editors ]. So according to the document the group should be able to edit the ticket but the group was not able to edit the ticket and also no user was able to edit the ticket. For the group i have also granted the user permission then also not able to edit the tickets.

Expected - After adding the status property in the workflow it should only allow the group to edit the ticket.

Issue - After changing the status property in the workflow no one was able to edit the ticket.

Am i missing something kindly help me out. Is there any other way we can restrict users to edit the ticket and only allowed users can edit the ticket

2 answers

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Answer accepted

Hi and welcome:

Workflow property: jira.permission.edit.group not allowing the tabs to be visible on edit screen | Jira and Jira Service Management | Atlassian Support

could be you have the same topic. Try to use the groupId

BR
Kai

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1 vote

HI @aryaman_agrawal

Welcome to the community.

Next to the valid point from @Kai Krause

Are all member of this group part of a role in the permission scheme that allows editing or is this group listed in the permission scheme?

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We created a new group, which is not listed in the permission scheme. The members are already there in the permission scheme as earlier the group members were able to edit the tickets

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Hi @aryaman_agrawal

It's all related to permission, you grant a group an edit based on the set property.

All users in that group need to be in role on the permission scheme that at least grants, browse, edit and transitions.

Are all members granted a Jira license?

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It worked after using the group ID. I misunderstood in the start because when we added the group name and after few time i again checked the property it was showing the group ID only. Thus i thought it automates to use the group id.

Thanks for helping

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Restricting the workflow status property is not working properly

2 answers

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