Restoring data from an xml backup

[Suresh Choudhari]

If I have one jira cloud instance backup and I need to import that in the server instance. Can I use restore Jira data from backup insted of Import Project so I don't need to set the issue, custom fields, status, plugins, version manually.

[Tarun Sapra]

Hello @Suresh Choudhari 

If you use

restore Jira data from backup

Then it will wipe out complete existing data from your current instance and restore the all data from the cloud thus be careful with this option.

[Suresh Choudhari]

I have tried this option just now and I am not able to log in now. when I check into DB I didn't find any user. When I am trying to create a new user I am not able to create it.

In which table does our user is stored? 

[Tarun Sapra]

Hello @Suresh Choudhari 

Please see here

1. Log in to your new Jira product, using the following credentials: 
   
   • Username: sysadmin
   • Password: sysadmin
2. Change the password immediately after logging in.

https://confluence.atlassian.com/adminjiracloud/migrating-from-jira-cloud-to-server-776636236.html

[Petr Vaníček]

Hi,

yes, just use normal restore.

[Petr Vaníček]

@Suresh Choudhari did you follow any KB article or not?

If not then try it again by following this one - https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html