Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Restore the account name

Margarita Kalashnikova
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 9, 2022

Hi! Please help me to resore the access to my jira and condfluence. I remeber the name of the project, but i don't remember the name of e-mail account linked to it, since i have a few of them. Is there any way to get the account name by the project link? Thank you

3 answers

1 accepted

3 votes
Answer accepted
Jack Brickey
Community Champion
April 9, 2022

Hi @Margarita Kalashnikova , the Community cannot assist with this but you can reach out to Atlassian Support.

1 vote
Fabio Racobaldo _Catworkx_
Community Champion
April 9, 2022

Hi @Margarita Kalashnikova ,

you need support form Atlassian side through https://support.atlassian.com/contact/#/

0 votes
Ismael Jimoh
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 9, 2022

No it isn’t possible.

If you have the link, reach out to your Jira administrator to check the needed information for you.

If you are the only administrator then I am not sure anyone can help you here. You may want to check all your various emails to see if notifications from the said instance was sent to them.

Lastly though I doubt it, you can try reaching out to Atlassian directly for assistance as most users have no access to your instance.

On a side note consider using a password manager in future .

Margarita Kalashnikova
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 9, 2022

thanks

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events