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Resolve based upon ticket state

ictsadmin
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November 13, 2011

Is there a way that we can on a per project basis have Jira/GreenHopper know that it should not allow an issue to be resolved unless there is a fix version associated with it? Would be helpful in some user workflows to not allow the transition unless the ticket has been assigned a fix version first.

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Adam Saint-Prix
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 14, 2011

You should be able to do this by adding a validator to check that the Fix version field is not blank on the resolve transition (or any other transition you like). If the field is blank, users will get an error message warning them Fix Version is required.

You'll need to install JIRA Suite Utiltiies plugin for the validation to work on a specific transition, otherwise Fix Version will be required on Create which you probably don't want.

JIRA Misc Workflow Extensions if you haven't met that plugin yet is another handy one that you may also need in this case. Misc Workflow extensions gives you some other conditions and validators that come in handy when building custom workflows.

You can download both versions via the UPM or browse http://plugins.atlassian.com

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