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Require comment for status change (app required??)

Tim Bucciarelli October 27, 2022

I've done some searching (not exhaustive admitedly) and I found a few references to this, but none specifically address my need and one that looked like it might pointed to an app which seems strange that this is not a native function.

 

When task/story/epic is moved from Any status to another status, I would like to require a comment. I looked in automation rules in transitions, but the comment field is not available to require.

Any ideas?

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Hamza Chundrigar
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October 27, 2022

You can use a workflow validator to ensure that users are required to add a comment during a transition from status A to status B.

Go into workflows > click on the transition > click 'add validator'

image.png

Select Field Required Validator

image.png 

Add in 'Comment' under "Fields required for this transition".

Tim Bucciarelli October 27, 2022

I don't see the option to Add Validator anywhere on the screen

Transition Screen.png

Hamza Chundrigar
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October 27, 2022

Sorry, I should have mentioned — or rather asked if you were using a company-managed project or a team-managed project.  The solution I proposed is possible with CMPs. You seem to be using a team-managed project. As far as I know, TMPs do not have this native functionality.

You have limited workflow rules within a TMP such as:

  • Rule to assign an issue to someone
  • Rule to check an issue’s field
  • Rule to check whether an issue’s been through a status
  • Rule to update an issue field

But I don't think you can enforce comments to be required by users using a workflow in TMPs.

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Tim Bucciarelli October 27, 2022

aha! ok that's great info. Thank you for clarifying!

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