Reports in Jira for multiple projects

[Guilherme Rocha]

Is there any way to create reports in Jira for multiple projects and have them sent via email? The goal would be to have one or more reports so that you can track all tasks, epics or other worktypes with certain conditions, be it status, remaining resolution time, downtime, etc., but for all projects.

[Laurie Sciutti]

Hello @Guilherme Rocha ~ you absolutely can do this as long as you have the Browse Projects permissions for those projects and no Issue Security set that would eliminate issues from the search.  To elaborate on your response to @Karan Sachdev 's answer, you can reference a filter within a filter by it's filter ID:  ref:  https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Filter 

As a side note:  is this something a Dashboard would be better suited rather than emails?  Since you want tables, it might make more sense to have a dashboard report for better visibility / consumption.  HTH

[Guilherme Rocha]

Thank you, I will take a look. Yes, the dashboard ensures better visibility, but my goal was to eliminate the need to go from dashboard to dashboard or to go to the general dashboard. I would like that service tracking information to be sent by email with a summary of filters/service reports that I find useful once a week.

so in case they need to see more in detail, they can check the dashboard later

[Karan Sachdev]

Hey @Guilherme Rocha

Welcome to Atlassian Community!

You can create a JQL search as per your requirements, then save it as a filter and subscribe to it at the desired frequency.

Reference document: https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

Thanks!

[Guilherme Rocha]

and do you know if it is possible to combine several filters? for example, just one email sent,  with the table of total tasks scheduled for the following week and other with the table of total tasks resolved in the last 7 days?

[Guilherme Rocha]

... and tks for the help :) 

[Trudy Claspill]

Hello @Guilherme Rocha 

With Filter Subscriptions it is not possible to get one email with the content of multiple filters. Each Filter Subscription applies to a single filter and generates its own email.

You could create a filter that pulls data from multiple projects with different conditions per project though, so that one filter contains all the issues of interest.

i.e.

(project = X and condition1 = y) or (project = A and condition2 = b) or (project = F and condition3 = g)

If you want to apply the same conditions to multiple projects then the filter would be something like:

project in (X, A, F) and condition1 = y and condition2 = b and condition3 = g

[Guilherme Rocha]

Thanks for the tip  @Trudy Claspill  ;) 

[Laurie Sciutti]

Hi @Trudy Claspill ~ you can reference a filter in another filter.  Example:

• Search the results of the filter "My Saved Filter" (which has an ID of 12000) for work items assigned to the user jsmith:

filter = "My Saved Filter" and assignee = jsmith
or
filter = 12000 and assignee = jsmith

[Trudy Claspill]

True! I don't use that very often and forget it is available.