I run a PMO for an Innovation group that has about 40-50 projects in flight. We have only just started using Jira so there is room to re-design my JIra. We engage customers that may want to co-innovate with us. One item I would like to achieve is to provide some high-level reporting on the depth of business engagement with all these projects.
In my Jira setup, we use the issue type 'Decision' as I want capture decisions during the project and confirm the level of engagement with the customer for example...
These questions are generally asked in chronological order during the project.
I would like to provide summary reporting for my PMO, it could be done using a board, that shows the level of engagement achieved with all my projects. My thought would be to report on the decision results for all these decisions per project.
My questions are:
Is the above approach a good one to achieve my overall objective of reporting on business engagement? Is there a better approach?
I'm not structuring my 'Decision' issues in any special way, should I? any suggestions?
Is there a way to provide a Program board, that would show all the levels of engagement per project (results from my questions) ?
Many thanks for your help :)