We are having a problem with the following:
How can we make this work in Jira?
We want to inform customers of updates on bugs entered in Software Project.
Thanks!
Best regards,
Marco
Hi @Marco Leoné [MusicReader],
You can not make it work without additional add-ons.
That you can respond to a customer is a Service Desk feature.
If you want this on a non service desk project, the customer must be a licensed user to receive notifications.
There are add-ons like email this issue that might add the functionality you seek.
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