Report from saved filter does not match results

[Sylvia Rodriguez]

Hello!

I hope this is a simple question for someone out there :-)

I have created a report from a saved filter, however, when I run the report I do not see all the columns in the original filter. 

The reason I am creating a report rather than exporting the data directly from the filter is that, we used to have the option to export to Better Excel which was great, though, we do not have that anymore. Exporting to CSV returns an impossible file to work with (i.e. labels and linked issues for a single ticket are split up to show one label per column). 

Does anyone know how to get the same results when you export data directly from a filter and a report (based on that filter)?

I hope the above makes sense. I know it sounds a bit convoluted.

Thank you in advance.

[Nic Brough -Adaptavist-]

A CSV export is a simple download of all the issues returned by a filter.

Reports (including gadgets, reports, searches, boards, and the rest) also get all the data from a filter, but they may filter them further depending on what the report is for.

We need to know what report you are running before we can start to explain the differences in data between the filter results and the report display.

[Asha Goyal]

Hello @Sylvia Rodriguez 

Which report are you using?

Thanks