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Report first instance of Service limit breach queue only

Lori Milam
Contributor
October 22, 2025

I'm trying to automate when we are going to breach the daily/hourly service limit in automations. I know it queues up breaches and notifies every hour when there is a breach. But right now, when my rule runs with the Service Limit Breached trigger, we can get multiple notifications all at once with the same top 5 offenders. It will just empty out the queue so the number of notifications varies.

I'm trying to avoid getting all those duplicate messages so I can create a work item for us to investigate. Is there any way to limit this so we only get 1? The rule is really simple but I can't seem to attach a screenshot of it.

Any and all ideas are welcome.

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