Reply to a community answer disappears after refreshing the page

André_Antunes_da_Cunha
Contributor
April 12, 2020

Hello,

For the past two hours I have been trying to reply to an answer here in the Atlassian Community but whenever I refresh the page the reply disappears and is no longer there.

I can see the reply in the page right after sending it, but as soon as the page is refreshed it is gone without any warning, notification, message, or anything.

This is the link leading straight to the answer I have been trying to reply to:

Thank you and best regards,
André Antunes da Cunha

2 answers

1 accepted

0 votes
Answer accepted
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2020

Hi @André_Antunes_da_Cunha 

I've located the post and reinstated it into the thread in question - it had been marked as spam.

Please accept my sincere apologies for any inconvenience this has caused to getting the answers you need!

Ste

1 vote
Parvaneh Zand
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 12, 2020

Hi @André_Antunes_da_Cunha ,

It happened to me too! But after a few hours, answers became visible again.

It seems that your answer is being flagged as spam due to its content or something else!

Same as you I wish there was a warning or status! I sent my answer many times thinking I've made a mistake :)

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