Replace administrator on our site

[Dimitrios Laskaratos]

A colleague who was site administrator has left the company without naming a new one and as a result we cannot add/remove members or create new boards. How can rectify this?

Thanks in advance

[Nikola Perisic]

Welcome to the community @Dimitrios Laskaratos 

Do you by any chance have the access to User management or admin.atlassian.com? If this is not the case, you need to contact Atlassian support so they can name a new site administrator.

[Divya Shree]

Contact Atlassian Support to request a site admin change, as they can assist with reassigning admin rights when the previous admin has left!

[Andy Heinzer]

Hi @Dimitrios Laskaratos 

I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1056964

I expect that our support team will need to verify some details about the account in order to attempt to make a change like this. 

Andy

[Manoj Gangwar]

Hi @Dimitrios Laskaratos  Welcome to the community!

Check if anyone in your organization has an Atlassian account with org admin access. They might be able to help manage users or provide access.

If there are no other site administrators, you will need to contact Atlassian Support. Provide them with details of your situation, and they may assist you in restoring administrative access.

https://support.atlassian.com/contact/#/