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Renew Jira License after expiration

hakim_alansari April 27, 2020

Hello
My Jira license is expired before few days and Jira is suspended
how I can renew my licenses and active Jira
I don't want to lose the data
I opened tow tickets yesterday, but now answer

Thanks

1 answer

0 votes
Nic Brough -Adaptavist-
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April 27, 2020

Log into one of the Atlassian accounts registered as billing contacts for your site (site admins and technnical admins can see these even if they aren't one themselves), and renew the subscription.  Start at my.atlassian.com

hakim_alansari April 27, 2020

there is no renew subscription button
Screen Shot 2020-04-28 at 2.44.50 AM.png

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 27, 2020

Ah, you're at that point.  Not a problem, just click the "customer support" link at the bottom.

hakim_alansari April 27, 2020

i opened ticket again
thanks

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