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Removing Orphaned Sprints on free tier

Shahbaz Hafeez
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October 8, 2025

Hi, 

 

We have a few old sprints that were orphaned when a project was deleted. There are no tickets in that project but they're listed in current projects in sprint dropdowns in our Jira Cloud site

I’ve verified: - The REST API confirms the existence of current project sprints but calls to the old board ID (returning `rapidViewId` error) confirm that board no longer exists. JQL `Sprint in ("<old sprint name>")` returns “Sprint with name does not exist or you do not have permission to view it.”

So it seems these are orphaned sprint records left behind by a deleted board.

I've followed the workaround captured against https://jira.atlassian.com/browse/JSWCLOUD-11263 plus those comments left by others but to no avail. 

Does anyone have any ideas what else could be done? 

As we're on the Free Jira Cloud plan, I can’t open a support ticket for someone with backend access to do the cleanup because the workaround didn't work. 


1 answer

0 votes
Christos Markoulatos
Community Champion
October 8, 2025

Hi @Shahbaz Hafeez 

You’re correct, when a board is deleted, its sprints can remain in the system as “orphaned.” Since you’re on the Free plan (no Atlassian support), here are the two main workarounds that usually work:

  1. If the orphaned sprint is active (cannot complete it)
  • Create a new board using the same filter as the deleted board (or as close as possible).
  • Open the new board → Complete Sprint.
    (If the sprint had no issues, create a temporary project/board, add a dummy issue to the sprint, then complete it.)
    Ref: JSWCLOUD‑11263
  1. If you just need to delete the orphaned sprint
  • Go to any Company‑managed Scrum project backlog.
  • Pick an issue in the backlog (not in a sprint).
  • Edit its Sprint field → assign it to the orphan sprint.
  • The sprint now appears in the backlog → click … → Delete sprint.
  • Alternatively, use the Sprint REST API to delete it.
    Ref: JRACLOUD‑90816

There’s no direct UI option to bulk-remove orphaned sprints.

Hope this helps!

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
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