Remaining estimate not showing on specific issues
I have two issues out of many where the remaining time is not displaying. I haven't been able to figure out what's different about these two specific tickets.
1 answer
Hello @[deleted]
Thank you for reaching out.
By default, if you don't set any values to the Remaining Estimate field, it will automatically receive the exact same value configured for the Original time estimate (Estimated) field minor the time you have logged for your issue, as you can see in the screenshot below:
That been said, the incoherent values that you are seen in your issue could only be caused by one of the following actions:
1 - The zero (0) was added to the Remaining Estimate field during its creation
2 - The zero (0) was added to the Remaining Estimate field posteriorly, using the edit option or a transition screen (This change is logged under the History tab)
3 - In the worklog screen, one of the users marked a different option than Adjust automatically and added some extra time to the field Remaining Estimate (This action does not get logged anywhere)
To work around it, we suggest looking in the issue history if there are any logs about the change in the remaining estimate field and manually set the Remaining Estimate with the correct value.
For more information, you can check the documentation below:
Let us know if you have any questions.
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