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Remaining estimate in search doesn't match issue field

Alejandro Martinez
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October 11, 2017

When I set remaining estimate to 0h (using the UI or the setEstimate function) on a closed issue, the field is updated on the issue screeen (and in the TIMEESTIMATE field on the DB), but when I perform a JQL search using "remainingEstimate !=0" the issue is displayed in the results with a non 0 value.

e.g. Issue with original estimate set to 8h and logged work to 3h. The issue is closed and the remaining estimate is set to 0h. A search with "remainingEstimate !=0" displays the issue in the results with 5h as remaining estimate. Both JQLqueries and calls to the getEstimate API function return 5h. 

WORKAROUND: I can get the correct blank value on a structure view (after running structure maintenance), but the value is still wrong in JQL searchs and Issue API.

1 answer

1 vote
Lenard Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2017

Hi Alejandro,

Could you try to re-index JIRA and see whether the JQL search is still returning the wrong results?

Best regards,
Lenard

Alejandro Martinez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 16, 2017

Hi Lenard,

Yes. Re-indexing seems to fix it.

It was tricky because I had several hundreds of issues on status closed and non-zero remaining estimate, and I was trying to set it to 0 on them programatically.

issues.each { issue ->;
 // Update Issue
 def myIssue = myIssueManager.getIssueObject(issue.getKey());
 myIssue.setEstimate(0L);
 myIssueManager.updateIssue(user, myIssue, EventDispatchOption.ISSUE_UPDATED, false)
}

Issues from at least 2 different projects were still showing in the query results with non-zero estimate.

I have re-indexed JIRA and now the results are correct.

Thanks,

Alejandro

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